About mediation

Mediation is a way of negotiation, using an objective facilitator (a mediator) to manage the process of negotiation on behalf of the parties, as well as the style of communication between the parties.

The mediator does not: judge the merits of the parties’ positions, make a judgment or take sides in any way. The mediator is there to ensure that the parties negotiate optimally between themselves.

So why use a mediator if the parties can negotiate between themselves anyway? Because when parties negotiate with each other they do not know the other party’s intent or negotiation style. In other words you do not know if the your opponent is going to be aggressive, refuse to share information, get obstinate, be manipulative or uncooperative in general.

By being the one who chooses the process the mediator gives you confidence in both what to expect and as buffer between the other party.